Changelog
What's shipped.
HookChat is in beta. These are the capabilities live in the product today. Dated releases will land here as beta progresses.
One event shape for Instagram and Messenger
Instagram and Messenger direct messages are normalised into one signed event shape and delivered to your webhook endpoints. See the event vocabulary.
Two send routes, window-safe
In-window reply and human-agent (24h–7d) send routes, with the messaging window computed for every conversation. No generic send, no message tags. See Sending messages.
Signed delivery with retries and a dead-letter queue
HMAC-signed deliveries, at-least-once with seven backoff legs over ~33 hours, a dead-letter queue, automatic pause of poison endpoints, and delivery inspection / replay.
Console + @hookchat/node SDK
A console for accounts, conversations, webhooks, API keys, and audit; and the @hookchat/node TypeScript SDK with typed send routes and verifyWebhook.